Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Dynamics 365 Products


11 Oct 2017
Product Latest Release
Dynamics 365 for Sales, Enterprise Edition 9.0 (Oct 2017)
Dynamics 365 for Sales, (second price point) (previously named Sales, Business Edition) In preview, GA Spring 2018
Dynamics 365 for Service, Enterprise Edition 9,0 (Oct 2017)
Dynamics 365 for Service (second price point) ??

Evolution of Dynamics Financials/Finance and Operations/Tenerife


11 Oct 2017

Over the past year or so Microsoft has changed the branding of Microsoft Dynamics NAV in the cloud so you might well be confused.

Here is my understanding from a slide shown at Directions EMEA in Oct 2017. Note that "Tenerife" is a code name pending formal annoucement of a product name.

Microsoft Dynamics 365/CRM Compatibility List


06 Oct 2017

How often do you have to look up which versions of SQL Server will work with Microsoft Dynamics 365/CRM?

Or which version of Office is needed.

Well, a lot of the information is in the Microsoft Dynamics 365/CRM Implementation Guide, but now is there is also a handy table in this knowledge base article: http://support.microsoft.com/kb/2669061 which has separate sections for each version of Dynamics 365/CRM.

All change for Dynamics 365 editions


06 Oct 2017

Well according to Steve Mordue (https://stevemordue.com/dynamics-365-kicking-hornets-nest/) and Jason Gumpert at MSDynamicsWorld (https://msdynamicsworld.com/story/microsoft-dynamics-365-adjust-smb-focu...) it seems that Microsoft is going to get rid of the Enterprise and Business edition distinction.

Privileges for Interactive Service Hub to show


03 Oct 2017

If you encounter this message when navigating to the interarctive service hub, you might spend a long time trying to find the answer as I did.

I eventually discovered that Read privilege is needed for System Application Metadata on the Customization tab of a security role.

Hope this saves you time hunting!

 

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