Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.
You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.
Use the search box or the tag links to search for articles.
I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.
Recently updated articles
08 Jun 2018
This is a work-in-progress article to record what I discover about Microsoft Dynamics 365 pricing and licensing
Customer Engagement Pricing
Prices were last checked on 8th June 2018 and are in GBP pounds per month per user and exclude VAT unless otherwise stated.
23 May 2018
There are many add-ons available for Microsoft Dynamics CRM. Here is a list of some:
14 May 2018
WORK IN PROGRESS
13 Mar 2018
Here is simple summary of what's coming over the next few months.
Disclaimer: Note that all dates are either my guesses or information I have found on public websites (not necessarily from Microsoft).
|Dec 2017/Jan 2018||
Customer Driven Update (CDU) to version 9.0.
23 Jan 2018
There are several solutions, provided by Microsoft, to provide analysis of customer data in Dynamics 365.
- Relationship assistant
- Email engagement
- Auto capture
(As of 22nd Jan 2018) This is still in preview and is enabled in System Settings on the Previews tab
Dynamics 365 for Customer Insights
Azure based SaaS service
Define key APIs, infer relationships from data and make predictions