CRM Features

Namesort descending Release Introduced Online Release Introduced On-Premises
Actions Online Fall 13 CRM 2013 RTM
Actions - call from within a workflow or dialog Online 2015 Update 1 CRM 2016 RTM
Address 3 for Contact Online 2015 Update CRM 2015 RTM
Advanced Find - more Older Than tests Online 2015 Update 1
Advanced Find moved to Navigation Bar Online 2015 Update CRM 2015 RTM
Alternate Keys Online 2015 Update 1
Apply SLAs to other entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Auditing CRM 2011 RTM
Auditing User Access CRM 2011 UR5
Auto Number Online 365 (9.0.0) GA
Autocomplete fields Online 2016 Update CRM 2016 RTM
Azure ExpressRoute
Backup and Restore Instances Online 2016 Update 1 (Spring 16)
Bing Map Controls Online Fall 13 CRM 2013 RTM
Business Process Flow - Previous Stage Online 2015 Update 1
Business Process Flow Enhancements (2015) Online 2015 Update CRM 2015 RTM
Business Process Flow Enhancements (2016) Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)
Business Process Flows
Business Process Flows - Entities
Business Rules Online Fall 13 CRM 2013 RTM
Business Rules - Clear Online 2015 Update 1
Business Rules Enhancements Online 2015 Update CRM 2015 RTM
Calculated fields Online 2015 Update CRM 2015 RTM
Calculated Fields - Date functions Online 2015 Update 1
Category Entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Change tracking Online 2015 Update 1
Changes to Queues CRM 2013 Service Pack 1
Charts - define stacked columns and bars in the user interface CRM 2011 UR5
Charts and Dashboards CRM 2011 RTM
Composite Address and Name fields CRM 2013 RTM
Configuration Migration tool CRM 2013 Service Pack 1
Connect to Parature Knowledge base Online 2015 Update 1
CRM App for Outlook Online 2016 Update
Custom Actions from Workflows or Dialogs Online 2015 Update 1
Custom Controls in Mobile clients Online 2016 Update CRM 2016 RTM
Custom Help Online 2015 Update CRM 2015 RTM
Customer lookup available for all entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Dashboards - Description and Tablet Users CRM 2015 RTM
Data Loader [PREVIEW] Online 2015 Update 1
Date Only fields Online 2015 Update 1
Dialogs
Disable Navigation Tour Online 2015 Update CRM 2015 RTM
Document Templates Online 2016 Update CRM 2016 RTM
Email Signature Online 2016 Update 1 (Spring 16)
Email to Case
Enhanced client API support in interactive service hub Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Export to Excel changes Online 2015 Update 1 CRM 2016 RTM
Feedback entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Field and Project Service Online 2016 Update 1 (Spring 16)
Field Level Security for Out of Box fields CRM 2015 RTM
Field Security for Custom Fields CRM 2011 RTM
Folder Level Email Tracking Online 2015 Update 1 CRM 2016 RTM
Form Rendering Enhancements Online 2015 Update 1
Global Discovery Online 365 (9.0.0) GA
Grid objects and methods (JavaScript) Online 2015 Update 1
Guided User Navigation Online 2016 Update 1 (Spring 16)
Hierarchy Security Online 2015 Update CRM 2015 RTM
Hierarchy Visualizations Online 2015 Update CRM 2015 RTM
Immersive Excel Experience Online 2015 Update 1
In-Form Navigation Online 2015 Update 1
Interactive Service Hub Online 2016 Update CRM 2016 RTM
Interactive Service Hub added to Sitemap Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Knowledge base search control Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Knowledge Management Online 2016 Update CRM 2016 RTM
Learning Path Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
List Component for SharePoint
Manage CRM Online instances Online 2013 Spring 14
Many to Many (n:n) Relationships CRM 2011 RTM
Microsoft Dynamics CRM for Good Online 2015 Update 1
Mobile Offline
Modern UI CRM 2013 RTM
Multi-entity search Online 2015 Update CRM 2015 RTM
Multi-Select Option Set Online 365 (9.0.0) GA
Nested Quick Create Online 2015 Update CRM 2015 RTM
New entities in CRM 2016 Update 1/SP1 Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
New Web API using OData v4 (Preview) Online 2015 Update 1
Office 365 Groups Online 2015 Update 1
Office Delve Online 2016 Update
OneNote Integration Online 2015 Update 1
Online Management API for Dynamics 365
Patching Solutions Online 2016 Update CRM 2016 RTM
Portals Online 2016 Update 1 (Spring 16)
PowerApps
Product Catalog Enhancements CRM 2015 RTM
Promote to Admin Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Quick Find "Full-text" enhancement CRM 2015 Update 0.1
Quick Find Record Limits CRM 2011 UR10
Read-optimized Forms CRM 2011 UR7
Rollup fields Online 2015 Update CRM 2015 RTM
Rollup fields - activity aggregate Online 2015 Update 1
Server-Side Synchronization for Emails Online Fall 13 CRM 2013 RTM
Server-Side Synchronization for Emails ( Exchange Online to CRM Online) Online 2013 Spring 14
Service Enhancements CRM 2013 Service Pack 1
SharePoint Integration Online 2015 Update 1
Social Engagement - new machine learning enhancements Online 2016 Update 1 (Spring 16)
Social Selling Assistant Online 365 Update 2.0 (Dec 2016)
Solutions CRM 2011 RTM
Synchronized Fields in CRM for Outlook Online 2015 Update CRM 2015 RTM
Task Flows [PREVIEW] Online 2016 Update
Theming Online 2015 Update 1
Timer Controls Online 2013 Spring 14 CRM 2013 Service Pack 1
Upsert Online 2015 Update 1
User Interface Refresh Online 2015 Update 1
Virtual Entity Online 365 (9.0.0) GA
Voice of the Customer Online 2016 Update
Web API enhancements (CRM 2016 Update 1/SP1) Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Web API enhancements (Dynamics 365 Online (Dec 2016)/ On-Premises SP2 Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)