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CRM Features

Namesort ascending Release Introduced Online Release Introduced On-Premises
Web API enhancements (Dynamics 365 Online (Dec 2016)/ On-Premises SP2 Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)
Web API enhancements (CRM 2016 Update 1/SP1) Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Voice of the Customer Online 2016 Update
User Interface Refresh Online 2015 Update 1
Upsert Online 2015 Update 1
Timer Controls Online 2013 Spring 14 CRM 2013 Service Pack 1
Theming Online 2015 Update 1
Task Flows [PREVIEW] Online 2016 Update
Synchronized Fields in CRM for Outlook Online 2015 Update CRM 2015 RTM
Solutions CRM 2011 RTM
Social Selling Assistant Online 365 Update 2.0 (Dec 2016)
Social Engagement - new machine learning enhancements Online 2016 Update 1 (Spring 16)
SharePoint Integration Online 2015 Update 1
Service Enhancements CRM 2013 Service Pack 1
Server-Side Synchronization for Emails ( Exchange Online to CRM Online) Online 2013 Spring 14
Server-Side Synchronization for Emails Online Fall 13 CRM 2013 RTM
Rollup fields - activity aggregate Online 2015 Update 1
Rollup fields Online 2015 Update CRM 2015 RTM
Read-optimized Forms CRM 2011 UR7
Quick Find Record Limits CRM 2011 UR10
Quick Find "Full-text" enhancement CRM 2015 Update 0.1
Promote to Admin Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Product Catalog Enhancements CRM 2015 RTM
PowerApps
Portals Online 2016 Update 1 (Spring 16)
Online Management API for Dynamics 365
OneNote Integration Online 2015 Update 1
Office Delve Online 2016 Update
Office 365 Groups Online 2015 Update 1
New Web API using OData v4 (Preview) Online 2015 Update 1
New entities in CRM 2016 Update 1/SP1 Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Nested Quick Create Online 2015 Update CRM 2015 RTM
Multi-entity search Online 2015 Update CRM 2015 RTM
Modern UI CRM 2013 RTM
Mobile Offline
Microsoft Dynamics CRM for Good Online 2015 Update 1
Many to Many (n:n) Relationships CRM 2011 RTM
Manage CRM Online instances Online 2013 Spring 14
List Component for SharePoint
Learning Path Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Knowledge Management Online 2016 Update CRM 2016 RTM
Knowledge base search control Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Interactive Service Hub added to Sitemap Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Interactive Service Hub Online 2016 Update CRM 2016 RTM
In-Form Navigation Online 2015 Update 1
Immersive Excel Experience Online 2015 Update 1
Hierarchy Visualizations Online 2015 Update CRM 2015 RTM
Hierarchy Security Online 2015 Update CRM 2015 RTM
Guided User Navigation Online 2016 Update 1 (Spring 16)
Grid objects and methods (JavaScript) Online 2015 Update 1
Form Rendering Enhancements Online 2015 Update 1
Folder Level Email Tracking Online 2015 Update 1 CRM 2016 RTM
Field Security for Custom Fields CRM 2011 RTM
Field Level Security for Out of Box fields CRM 2015 RTM
Field and Project Service Online 2016 Update 1 (Spring 16)
Feedback entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Export to Excel changes Online 2015 Update 1 CRM 2016 RTM
Enhanced client API support in interactive service hub Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Email to Case
Email Signature Online 2016 Update 1 (Spring 16)
Document Templates Online 2016 Update CRM 2016 RTM
Disable Navigation Tour Online 2015 Update CRM 2015 RTM
Dialogs
Date Only fields Online 2015 Update 1
Data Loader [PREVIEW] Online 2015 Update 1
Dashboards - Description and Tablet Users CRM 2015 RTM
Customer lookup available for all entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Custom Help Online 2015 Update CRM 2015 RTM
Custom Controls in Mobile clients Online 2016 Update CRM 2016 RTM
Custom Actions from Workflows or Dialogs Online 2015 Update 1
CRM App for Outlook Online 2016 Update
Connect to Parature Knowledge base Online 2015 Update 1
Configuration Migration tool CRM 2013 Service Pack 1
Composite Address and Name fields CRM 2013 RTM
Charts and Dashboards CRM 2011 RTM
Charts - define stacked columns and bars in the user interface CRM 2011 UR5
Changes to Queues CRM 2013 Service Pack 1
Change tracking Online 2015 Update 1
Category Entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Calculated Fields - Date functions Online 2015 Update 1
Calculated fields Online 2015 Update CRM 2015 RTM
Business Rules Enhancements Online 2015 Update CRM 2015 RTM
Business Rules - Clear Online 2015 Update 1
Business Rules Online Fall 13 CRM 2013 RTM
Business Process Flows - Entities
Business Process Flows
Business Process Flow Enhancements (2016) Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)
Business Process Flow Enhancements (2015) Online 2015 Update CRM 2015 RTM
Business Process Flow - Previous Stage Online 2015 Update 1
Bing Map Controls Online Fall 13 CRM 2013 RTM
Backup and Restore Instances Online 2016 Update 1 (Spring 16)
Azure ExpressRoute
Autocomplete fields Online 2016 Update CRM 2016 RTM
Auditing User Access CRM 2011 UR5
Auditing CRM 2011 RTM
Apply SLAs to other entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Alternate Keys Online 2015 Update 1
Advanced Find moved to Navigation Bar Online 2015 Update CRM 2015 RTM
Advanced Find - more Older Than tests Online 2015 Update 1
Address 3 for Contact Online 2015 Update CRM 2015 RTM
Actions - call from within a workflow or dialog Online 2015 Update 1 CRM 2016 RTM
Actions Online Fall 13 CRM 2013 RTM