CRM Features

Namesort ascending Release Introduced Online Release Introduced On-Premises
Web API enhancements (Dynamics 365 Online (Dec 2016)/ On-Premises SP2 Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)
Web API enhancements (CRM 2016 Update 1/SP1) Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Voice of the Customer Online 2016 Update
Virtual Entity Online 365 (9.0.0) GA
User Interface Refresh Online 2015 Update 1
Upsert Online 2015 Update 1
Timer Controls Online 2013 Spring 14 CRM 2013 Service Pack 1
Theming Online 2015 Update 1
Task Flows [PREVIEW] Online 2016 Update
Synchronized Fields in CRM for Outlook Online 2015 Update CRM 2015 RTM
Solutions CRM 2011 RTM
Social Selling Assistant Online 365 Update 2.0 (Dec 2016)
Social Engagement - new machine learning enhancements Online 2016 Update 1 (Spring 16)
SharePoint Integration Online 2015 Update 1
Service Enhancements CRM 2013 Service Pack 1
Server-Side Synchronization for Emails ( Exchange Online to CRM Online) Online 2013 Spring 14
Server-Side Synchronization for Emails Online Fall 13 CRM 2013 RTM
Rollup fields - activity aggregate Online 2015 Update 1
Rollup fields Online 2015 Update CRM 2015 RTM
Read-optimized Forms CRM 2011 UR7
Quick Find Record Limits CRM 2011 UR10
Quick Find "Full-text" enhancement CRM 2015 Update 0.1
Promote to Admin Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Product Catalog Enhancements CRM 2015 RTM
PowerApps
Portals Online 2016 Update 1 (Spring 16)
Patching Solutions Online 2016 Update CRM 2016 RTM
Online Management API for Dynamics 365
OneNote Integration Online 2015 Update 1
Office Delve Online 2016 Update
Office 365 Groups Online 2015 Update 1
New Web API using OData v4 (Preview) Online 2015 Update 1
New entities in CRM 2016 Update 1/SP1 Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Nested Quick Create Online 2015 Update CRM 2015 RTM
Multi-Select Option Set Online 365 (9.0.0) GA
Multi-entity search Online 2015 Update CRM 2015 RTM
Modern UI CRM 2013 RTM
Mobile Offline
Microsoft Dynamics CRM for Good Online 2015 Update 1
Many to Many (n:n) Relationships CRM 2011 RTM
Manage CRM Online instances Online 2013 Spring 14
List Component for SharePoint
Learning Path Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Knowledge Management Online 2016 Update CRM 2016 RTM
Knowledge base search control Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Interactive Service Hub added to Sitemap Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Interactive Service Hub Online 2016 Update CRM 2016 RTM
In-Form Navigation Online 2015 Update 1
Immersive Excel Experience Online 2015 Update 1
Hierarchy Visualizations Online 2015 Update CRM 2015 RTM
Hierarchy Security Online 2015 Update CRM 2015 RTM
Guided User Navigation Online 2016 Update 1 (Spring 16)
Grid objects and methods (JavaScript) Online 2015 Update 1
Global Discovery Online 365 (9.0.0) GA
Form Rendering Enhancements Online 2015 Update 1
Folder Level Email Tracking Online 2015 Update 1 CRM 2016 RTM
Field Security for Custom Fields CRM 2011 RTM
Field Level Security for Out of Box fields CRM 2015 RTM
Field and Project Service Online 2016 Update 1 (Spring 16)
Feedback entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Export to Excel changes Online 2015 Update 1 CRM 2016 RTM
Enhanced client API support in interactive service hub Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Email to Case
Email Signature Online 2016 Update 1 (Spring 16)
Document Templates Online 2016 Update CRM 2016 RTM
Disable Navigation Tour Online 2015 Update CRM 2015 RTM
Dialogs
Date Only fields Online 2015 Update 1
Data Loader [PREVIEW] Online 2015 Update 1
Dashboards - Description and Tablet Users CRM 2015 RTM
Customer lookup available for all entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Custom Help Online 2015 Update CRM 2015 RTM
Custom Controls in Mobile clients Online 2016 Update CRM 2016 RTM
Custom Actions from Workflows or Dialogs Online 2015 Update 1
CRM App for Outlook Online 2016 Update
Connect to Parature Knowledge base Online 2015 Update 1
Configuration Migration tool CRM 2013 Service Pack 1
Composite Address and Name fields CRM 2013 RTM
Charts and Dashboards CRM 2011 RTM
Charts - define stacked columns and bars in the user interface CRM 2011 UR5
Changes to Queues CRM 2013 Service Pack 1
Change tracking Online 2015 Update 1
Category Entity Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Calculated Fields - Date functions Online 2015 Update 1
Calculated fields Online 2015 Update CRM 2015 RTM
Business Rules Enhancements Online 2015 Update CRM 2015 RTM
Business Rules - Clear Online 2015 Update 1
Business Rules Online Fall 13 CRM 2013 RTM
Business Process Flows - Entities
Business Process Flows
Business Process Flow Enhancements (2016) Online 365 Update 2.0 (Dec 2016) CRM 2016 Service Pack 2 (Dec 2016)
Business Process Flow Enhancements (2015) Online 2015 Update CRM 2015 RTM
Business Process Flow - Previous Stage Online 2015 Update 1
Bing Map Controls Online Fall 13 CRM 2013 RTM
Backup and Restore Instances Online 2016 Update 1 (Spring 16)
Azure ExpressRoute
Autocomplete fields Online 2016 Update CRM 2016 RTM
Auto Number Online 365 (9.0.0) GA
Auditing User Access CRM 2011 UR5
Auditing CRM 2011 RTM
Apply SLAs to other entities Online 2016 Update 1 (Spring 16) CRM 2016 Service Pack 1
Alternate Keys Online 2015 Update 1
Advanced Find moved to Navigation Bar Online 2015 Update CRM 2015 RTM
Advanced Find - more Older Than tests Online 2015 Update 1
Address 3 for Contact Online 2015 Update CRM 2015 RTM
Actions - call from within a workflow or dialog Online 2015 Update 1 CRM 2016 RTM
Actions Online Fall 13 CRM 2013 RTM