CRM Crashes and reloads

In Internet Explorer 9, sometimes when CRM windows are opened or closed, CRM crashes and restarts. This article describes the problem and a workaround.

The workaround is to create a registry setting to disable the Internet Explorer 9 Hang Resistance Feature. The required registry setting is:

HKEY_Current_User\Software\Microsoft\Internet Explorer\Main\HangRecovery

Set the value to 0.

If HangRecovery does not exist, create it as a DWORD (32-bit).