4.0

Forcing CRM to clean up deleted records

  • Posted on: 17 June 2008
  • By: feridun

CRM 4.0 tidies up deleted records via the asynchronous service every 24 hours. To force an immediate cleanup follow the steps:

1. Mark the database to run the deletion tidy up immediately by running the following SQL commands. Take care to update the correct deletion service if your CRM server hosts multiple organizations.

USE MSCRM_CONFIG

Deleting workflow logs using the SDK

  • Posted on: 27 May 2008
  • By: feridun

To delete workflow logs using the SDK use the RetrieveMultiple and Delete messages.

Set up a query expression that defines which workflow logs to delete. For example, to delete workflow logs older than a certain date:

// set the columns to be returned
ColumnSet cols = new ColumnSet();
cols.Attributes = new string[] { "createdon", "description" };

// Create the on or before condition
ConditionExpression dateCondition = new ConditionExpression();
dateCondition.AttributeName = "createdon";

Exported isv.config is empty

  • Posted on: 17 April 2008
  • By: feridun

In CRM 4.0, in order to customize the application the isv.config file has to be exported. On some systems I've noticed that the exported file does not have the sample customizations.

The sample customizations can be added from the sample isv.config from the SDK.

Problem configuring Outlook Client when host headers are used

  • Posted on: 28 March 2008
  • By: feridun

If host headers were used to install the CRM web site on the web server then you may run into problems when configuring the CRM Client for Outlook.

During configuration you may get errors saying that the CRM web site cannot be contacted (even though you can in Internet Explorer).

The solution is to follow the steps in this article:

http://support.microsoft.com/kb/947423

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