Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

PrincipalObjectAccess table cleanup


13 Jun 2014

The article at http://support.microsoft.com/kb/2664150/en-gb provides a script for cleaning up the principalobjectaccess (POA) table in CRM 2011.It seems that prior to CRM 2011 UR6 when records were deleted related records in the POA table were not removed.

Outlook Client Compatibility with CRM 2011 and CRM 2013


13 Jun 2014
  2011 Server 2013 Server

RTM to UR11

Edit Multiple Records - fields missing


06 Jun 2014

If the address on an account record changes, the addresses for any related contacts are not changed. At first it seems that you have to edit each contact record separately which will of course be time consuming. However, a trick I learnt in the early days of CRM is to select the related contacts and then click Edit to open the Edit Multiple Records window where you can type the new address once and update the related contacts (this only works for up to 250 contacts at a time because you are limited to editing one page at a time).

User view, Disabled users consuming licenses


05 Jun 2014

You might have seen the view, Disabled users consuming licenses for users and wondered what it means. In CRM on-premise a disabled user does not require a license so what is the view showing.

If you look at the definition of the view in Advanced Find you see an error because Advanced Find can't show the query. Delving in the database, shows that the FetchXML for the query is:

What's new in CRM 2013 SP1, Spring 14


09 Jun 2014

The updates to CRM released in May 2014 (known as the "Leo" release) bring many new features. Here is a list (not necessarily exhaustive):

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