Knowledgebase

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

About Me

I’m an experienced Microsoft Dynamics CRM Consultant and Microsoft Certified Trainer. Find out more at http://www.fkcrm.co.uk

Recently updated articles

Can't import organizations in CRM 2015 with Update 0.1


08 Sep 2015

It seems that there is a bug in CRM 2015 with Update 0.1 that prevents the import of organizations. If you attempt an import, the import fails with an error something like:

Could not find stored procedure ‘p_CreateAuditEntry’.

This article, lists a workaround in the comments section, which is to create two stored procedures in the MSCRM_CONFIG database.

Configure Email Router for Exchange Online


04 Sep 2015

URL to use for outgoing profiles with the Email Router

https://outlook.office365.com/EWS/Exchange.asmx

Background

I was setting up the Email Router (2015 on-premises) to send via Exchange in Office 365. I wasn't sure of the URL to use so I tried selecting Use Autodiscover which didn't work for me.

I found two articles that described the the URLs to use with different information. The articles

CRM 2013 Update Rollups and Service Packs


25 Aug 2015

On Sep 22nd 2014 Microsoft released Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 and back in July Update Rollup 3 was released.  So we now have:

  • Update Rollup 1
  • Update Rollup 2
  • Update Rollup 3
  • Service Pack 1
  • Update Rollup 1 for Service Pack 1

Confused? You and many others.

Updates for the original RTM release of CRM 2013

As of the 2013 version Microsoft stated that Update Rollups would not add new features as occured with CRM 2011.

Flashing cursor in Outlook with CRM Client


03 Aug 2015

I have seen instances of the CRM client in Outlook where the cursor keeps flashing. A search revealed an unexpected fix.

  1. Create a file named Microsoft.CRM.Application.Outlook.WebFormsHost.exe.config with no content.
  2. Move the file to the C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin or wherever your CRM client is installed.

That's it. This I found at https://community.dynamics.com/crm/f/117/t/166875

 

Support for Windows 10


30 Jul 2015

According to this article https://community.dynamics.com/crm/b/dynamicscrmsupportblog/archive/2015/07/10/dynamics-crm-support-with-windows-10-edge-browser-and-office-2016 CRM versions 2013 and 2015 will be supported when accessed from the Edge browser in Windows 10.

Charts and Currency Fields


19 Jul 2015

When creating charts that use currency fields you might wonder, as I did, how aggregration of records on a currency field works when there is a mix of records that use different currencies.

Goal Metric - Rollup Field form


13 Jul 2015

The rollup field form a goal metric uses the label Source Record Type State and Source Record Type Status.

Source Record Type fields for Rollup Field

These should, I believe show Source Record Type Status and Source Record Type Status Reason to match the display names used elsewhere in the web application.

Reporting Services - Unable to connect to the remote server


11 Jul 2015

I installed SQL Server 2012 Database services and Reporting Services and selected the option to configure reporting services instead of doing the configuration manually.

The installation succedeed but I noticed that Reporting Services had configured binding for port 80 and https on port 443 as well. I didn't have an SSL certificate so in Reporting Services Configuration Manager I removed the bindings for port 443 for both reports and the reports manager.

List Web Part for CRM 4.0 and SharePoint


17 May 2015

The List Web Part for CRM 4.0 and SharePoint Services 3.0 and SharePoint Server 2007  was released on 17th December 2008.

Download from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=3b6eb884-ec15-4...

SQL Timeouts and Warnings


11 May 2015

On CRM servers, in the Event Viewer you might see warnings similar to the following logged against the MSCRMPlatform source with Event ID 17972

"Query execution time of 84.5 seconds exceeded the threshold of 10 seconds: Thread: 91; Database: CRM Database; Server: SQL Server; Query: query/stored procedure"

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