Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Knowledge Articles in Dynamics 365/CRM


11 May 2017

Starting with Dynamics CRM 20xx, the knowledge base article system that has been in the product for a long time is superceded by a new system called knowledge articles.

Connector for Microsoft Dynamics 365 Deprecated


22 Aug 2017

Microsoft has announced that Dynamics CRM version 2016 will be the last major version of Dynamics CRM to be supported by the connector.

https://blogs.msdn.microsoft.com/dynamicsconnector/2016/04/08/connector-for-microsoft-dynamics-support-for-microsoft-dynamics-crm-beyond-dynamics-crm-version-2016/

Microsoft Dynamics 365 Licensing


27 Mar 2017

Enterprise Apps and Plan 1

Individual Apps (Sales, Customer Service, Field Service, Project Service Automation) around £72 per app per user per month or £110 per app per device per month

Plan 1 (which includes Sales, Customer Service, Field Service, Project Service Automation) around £90 per user per month

There is no minimum number of users (previously there was a five user minimum)

Dynamics 365 On-Premises


19 Dec 2016

The re-branding of Microsoft Dynamics CRM to 365 for on-premises deployments has arrived.

This is in the guise of the "December 2016 update for Dynamics 365 (On-Premises)" which you can download from https://www.microsoft.com/en-us/download/details.aspx?id=54515

Although it sounds like a new version, the December 2016 update is not a new version. Deploying this update changes the version to 8.2.0.0749, which is still part of the CRM 2016/version 8 release cycle.

Microsoft Dynamics 365/CRM Version Numbers and Code Names


29 Jun 2017
Product Name Version Code Name
Fall 2017 ? ?? Calcium
July 2017 ? 9.0 Potassium
365 Dec 2016 8.2 Centaurus
2016 SP1 and Spring 2016 8.1 Naos
2016 8.0 Ara
2015 (Online only) 7.1 Carina
2015 7.0

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