Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Minimum permissions needed for a deployment administrator


29 Oct 2012

In CRM 4.0 a deployment administrator is used to manage organizations. The user that installs CRM is created as a deployment administrator. Further users may bee added as deployment administrators using Deployment Manager.

Importing Organisations


29 Oct 2012

When importing organisations into Microsoft Dynamics CRM 4.0 Workgroup or Professional editions the existing organisation is removed (however, the SQL Server database remains).

The Active Directory account of the user performing the import must be mapped to one of the CRM users in the CRM organisation that is being imported.

Installing the IFD Tool for CRM 4.0


29 Oct 2012

The CRM IFD tool consists of one file, CRM4IFDTool.exe. This file must be installed in the Tools sub-directory of your CRM server program installation (not the web-site).

For example:  C:\Program Files\Microsoft CRM\Tools.

Tracing in Microsoft Dynamics CRM 2011


29 Oct 2012

WORK IN PROGRESS

Tracing in Microsoft Dynamics CRM for Microsoft Office Outlook

Tracing in the client for Outlook is enabled via a registry key or using Microsoft Dynamics CRM Diagnostics.

The registry keys are located in the following location:

HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient

The following table shows the relevant key values

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