Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Installing CRM 4.0 on SQL Server 2008


29 Oct 2012

CRM 4.0 can be installed on SQL Server 2008.

Refer to http://support.microsoft.com/kb/957053 for more details and specific workarounds that may be needed.

 

Hiding navigation items in a form


29 Oct 2012

The following javascript in a form may be used to hide left-hand navigation items. Note that is unsupported because it is not documented in the SDK.

In this example, the navigation item is for More Addresses - replaces navAddresses with the appropriate item.

document.getElementById("navAddresses").style.display="none"

To display the navigation item use:

document.getElementById("navAddresses").style.display="inline"

 

Supported SQL Server Editions for CRM 4.0


29 Oct 2012

Microsoft Dynamics CRM 4.0 is supported with the following SQL Server Editions:

Installing the IFD Tool for CRM 4.0


29 Oct 2012

The CRM IFD tool consists of one file, CRM4IFDTool.exe. This file must be installed in the Tools sub-directory of your CRM server program installation (not the web-site).

For example:  C:\Program Files\Microsoft CRM\Tools.

Sharing Records - unexpected behaviour


27 Jan 2012

When a user shares a record with another user the sharing user specifies the permissions to share.

Consider this scenario:

a) User A is a member of one role only that gives him None - Delete access and Organization Level Read and Create Access on Accounts.

b) User B is a member of one role only that gives him User Level Delete access and Organization Level Read and Create access on Accounts.

c) User A may create and view accounts but not delete any and User B may create and view accounts but only delete the ones that he owns.

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