Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Hiding Tabs in Forms


29 Oct 2012

An unsupported method (unsupported because it is not described in the SDK) is available to hide tabs in a form.

Use the following:

crmForm.all.tabxTab.style.visibility="hidden";

crmForm.all.tabxTab.style.position="absolute";

where x is the number of the tab on the form starting at 0. Not sure why both hidden and absolute are needed though.

 

Importing Organisations


29 Oct 2012

When importing organisations into Microsoft Dynamics CRM 4.0 Workgroup or Professional editions the existing organisation is removed (however, the SQL Server database remains).

The Active Directory account of the user performing the import must be mapped to one of the CRM users in the CRM organisation that is being imported.

Running CRM 4.0 in virtual environments


27 Jan 2012

See this article http://support.microsoft.com/kb/957054 for Microsoft's policy on using CRM 4.0 in virtual environments.

Updating CRM 4.0 Setup Files


29 Oct 2012

During installation of CRM 4.0 the user has an option to obtain updated setup files over the Internet.

To manually obtain setup files follow the instructions in this article http://support.microsoft.com/kb/948917

User is repeatedly asked for username and password in CRM Client for Outlook


29 Oct 2012

Sometimes when working in the CRM Client for Outlook and if Internet Explorer 7 is installed a dialog box appears asking the user to login. Even if the user enters a correct username and password the dialog box reappears. Clicking cancel on the dialog box each time eventually sorts the situation.

To prevent the dialog box appearing change the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SUBDOWNLOAD_LOCKDOWN

from 1 to 0.

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