Knowledgebase

Welcome

Welcome to my knowledgebase, which contains snippets of information that I find (mostly about Microsoft Dynamics 365/CRM) and then forget.

You are most welcome to browse and if any of the information helps you in your work with Microsoft Dynamics CRM then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Recently updated articles

Dynamics 365 On-Premises


19 Dec 2016

The re-branding of Microsoft Dynamics CRM to 365 for on-premises deployments has arrived.

This is in the guise of the "December 2016 update for Dynamics 365 (On-Premises)" which you can download from https://www.microsoft.com/en-us/download/details.aspx?id=54515

Although it sounds like a new version, the December 2016 update is not a new version. Deploying this update changes the version to 8.2.0.0749, which is still part of the CRM 2016/version 8 release cycle.

Microsoft Dynamics 365 and other services


15 Nov 2016

Work in progress

 

Common Data Service (using the Common Data Model)

PowerApps

Flow

 

For use with Office 365 Business SKUs, Outlook Customer Manager https://blogs.office.com/2016/11/14/introducing-outlook-customer-manager-relationships-made-easy-for-small-businesses/

 

Help Content Server Test errors


14 Nov 2016

In Microsoft Dynamics CRM On-Premises you might notice errors in the Event Viewer stating that the monitoring test failed for Help Content Server. The Event ID is 18732.

Associated Views


24 Oct 2016

In CRM, associated views are used to display lists of records when viewing related items within a record. An entity can have more than one associated view. So for example, when viewing activities from within an account, contact and so on, you can choose between the following views:

Server Side Synchronization in Dynamics CRM Online - Approve Email address


04 Oct 2016

When using server-side synchronization in Dynamics CRM Online and if email address approval is enabled the email address must be approved by a Dynamics CRM user who has the approve email address privilege (usually a System Administrator) AND is an Office 365 Global Administrator.

Reference: https://blogs.msdn.microsoft.com/emeadcrmsupport/2014/09/16/dynamics-crm-2013-server-side-sync-email-approval/

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