|Client Access Licence (CAL)||Essential||Essential|
The best description that I have found of what each CAL offers is in Appendix A in the licensing guide document downloadable from this location, https://mspartner.microsoft.com/en/us/pages/licensing/microsoft-dynamics-crm-pricing-and-licensing.aspx.
Microsoft Dynamics Marketing
Available with CRM Online or as a standalone offering - Enterprise edition
Includes 1 production instance, 5GB storage and 50,000 email marketing messages per month
Microsoft Social Listening
Included for free if 10 or more CRM Online Professional user subscription licenses are purchased.
Unified Service Desk
Add-on Licenses (Online)
|Product||Add-on Licences||Free ad-on|
|Microsoft Dynamics CRM||Additional Storage||2.5GB added for every 20 Professional USLs up to 50GB|
|Additional Instances (Production and Test)||One non-production instance is included with 25 or more USLs.|
|Microsoft Dynamics Marketing||Additional Storage|
|Additional Instances (Production and Test)|
|Additional Email Marketing Messages|
Internal Usage Rights for Microsoft Partners
Microsoft Dynamics CRM
Effective February 24th 2014
(Online or On-Premises)
|Non-production Online instances|
|Dynamics CRM Silver Competency||25||2|
|Dynamics CRM Gold Competency||80||4|
Partners who had entitlements prior to Feb 24th 2014 retain those entitlements for a short period.
Microsoft Social Listening and Microsoft Dynamics Marketing
Microsoft Social Listening and Microsoft Dynamics Marketing Internal Use Rights seats will be available to Dynamics CRM Gold competency partners from 1st July 2014.
IUR licenses are not available to Silver competency partners.
There are no discounted additional seat offers.
|Microsoft Social Listening||Microsoft Dynamics Marketing|
|IUR||80 users||15 users|
|Demo Account||25 users in 1 account||25 users in 1 account|