Feature Overlap

  • Posted on: 1 October 2015
  • By: admin

Confused about what each of the Microsoft Dynamics products can do? Here is a table that might help.

Feature Microsoft Dynamics CRM Yammer Office 365 Microsoft Dynamics Marketing Microsoft Social Engagement Parature ADX Portals
Marketing Some capability, not updated for many years     Dedicated to Marketing functionality      
Discussions Activity feeds introduced in CRM 2011

Private social network for companies

Integrates with CRM

Replaces activity feeds when integrated

Groups provide shared workspace for email, conversations, files, and calendar events        
Knowledge Base Articles with simple approval system included from early versions. Revamped with new capabilities in CRM 2016         Includes knowledgebase but not customizable (?)  
Portals None         Self-service portals Dedicated to Portal functionality