First Party Solutions

  • Posted on: 6 May 2016
  • By: feridun

Microsoft has started releasing additional functionality for Dynamics CRM Online using add-on solutions sometimes referred to as first-party or preferred solutions.

Solution Notes
Company News Timeline News about customers on phone and tablet. Introduced in CRM Online 2016 Update 1
Fantasy Sales Team Sales gamification - for CRM Online. Still in preview.
Office 365 Groups Shared workspace in Office 365 for non-CRM users to colaborate with CRM users. CRM Online.
Field Service Field Service for CRM Online.
Project Service Automation Proect Service automation. Shares some features, such as skills, with Field Service. Introduced in CRM Online 2016 Update 1
Voice of The Customer Surveys for CRM Online 2016 Update 1 or later
Insights for Microsoft Dynamics CRM Identify contacts for CRM Online USA and Canada only

 

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