Help Content Server Test errors

In Microsoft Dynamics CRM On-Premises you might notice errors in the Event Viewer stating that the monitoring test failed for Help Content Server. The Event ID is 18732.

I've seen this in several client installations. Searching for suggestions reveals that others have this problem, some have logged the issue with Microsoft and apparently this is an an error that won't be fixed. A workaround to suppress the errors is to create a file called TestsToExclude.xml in the Monitoring folder of the CRM installation.

In the file add the following:

<MonitoringTestsToExclude>  
    <Test>VerifyHelpContent</Test>
</MonitoringTestsToExclude> 

This should stop the errors showing in Event Viewer by stopping the monitoring test for the Help Content Server.

 

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