Subjects can be imported into Microsoft Dynamics CRM. If a hierarchical subject structure is used, import the top level subject names first and then each level in turn.
In the import file include the following columns for the top-level subjects:
- Title, Feature Mask
and for levels below include the following:
- Parent Subject, Title, Feature Mask
You must set Feature Mask to 1 for every line, otherwise the subject does not show in the subject tree.