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Automatically create records

Fri, 2017 05 12

With Record Creation and Update rules it is possible to automatically create records in CRM. This…

Server Side Synchronization in Dynamics CRM Online - Approve Email address

Tue, 2016 10 04

When using server-side synchronization in Dynamics CRM Online and if email address approval is enabled the email…

Workflow failing on send email step

Fri, 2016 07 01

I had a problem with a workflow that was failing on a send email step.There was no clear reason as to why the step…

Configure Email Router for Exchange Online

Fri, 2015 09 04

URL to use for outgoing profiles with the Email Router



Adding Hyperlinks (URLs) to Emails in CRM

Tue, 2014 06 03

The editor for composing emails in CRM provides limited functions for formatting text. In particular, there is no…

Emails tracked in Outlook show unresolved recipient when viewed in CRM

Mon, 2014 02 03

Here is a scenario that I have not encountered before.



A user has the CRM Client for Outlook installed and…

Saving email credentials in Server-Side Synchronization

Tue, 2013 11 26
  • Server-Side Synchronization is a new feature in Microsoft Dynamics CRM 2013 that can remove the need to install…

Server-Side Synchronization

Wed, 2013 10 30

Microsoft Dynamics CRM 2013 introduces Server-Side Synchronization. This provides an alternative to using the Email…

Email Correlation in Microsoft Dynamics CRM 2013

Fri, 2013 10 04

Email correlation is a process where CRM links tracked emails with records in the database based on information in…