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Sales Literature Records

When a CRM e-mail record is created in the CRM client for Outlook, the ribbon show a button to attach Sales Literature. However, this button does not show when creating an e-mail in the web client. However, if a Sales Literature record is opened in the web client, there is a Send as E-mail button. […]

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Field level security in CRM

Microsoft Dynamics CRM 4.0 CRM 4.0 does not provide a method for securing records at the field level. If a user has modify access to a record then they may change any field in the record. Where field-level security is needed then there are workarounds: move the fields that need to be secured separately to

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Microsoft Dynamics CRM Courseware and Exams

For the latest Dynamics 365 courseware and exams, click here: https://www.fkbase.info/dynamics365certifications   Training and Adoption Kit for Microsoft Dynamics CRM 2013 Check out http://www.microsoft.com/en-us/dynamics/crm-customer-center/training-adoption-kit-for-microsoft-dynamics-crm-2013.aspx for materials that you can customize and use for your own training and reference.   Video List compiled by the Support team The Dynamics CRM Support team has put together a list

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Toolbox (CRM and others)

Tools for CRM Item Description Location Sitemap Editor Provides a way for users to update the site map through a user interface within Microsoft Dynamics CRM. http://dynamics.pinpoint.microsoft.com/en-au/applications/microsoft-dynamics-crm-sitemap-editor-12884928049 Metadata Browser View metadata within CRM including Entities, Attributes and Relationships. http://crm2011metabrowser.codeplex.com/ (Community contribution) or http://blogs.msdn.com/b/crm/archive/2011/03/09/metadata-browser-for-microsoft-dynamics-crm-2011.aspx (included in SDK) Bullk update searchable attribute on fields Bulk change the “Active for

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Updates for Microsoft Dynamics CRM 2011

The following table details Update Rollups released for Microsoft Dynamics CRM 2011. Note that some Update Rollups cannot be installed, so a backup before installation is advised. Update Rollups includes fixes and sometimes new features. You may also see reference to new features as a release number, for example, R7. The release number is internally

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Service Unavailable error for CRM Federation Metadata

I came across an error when configuring claims-based authentication for Microsoft Dynamics CRM 2011. The error, Service is Unavailable was returned when browsing to the CRM metadata URL. In this installation, something was wrong with URL rewriting. Following the steps in this article resolved the issue: http://blogs.msdn.com/b/emeadcrmsupport/archive/2011/05/13/we-receive-http-errors-while-accessing-the-crm-federationmetadata-url.aspx

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