Confused about what each of the Microsoft Dynamics products can do? Here is a table that might help.
| Feature | Microsoft Dynamics CRM | Yammer | Office 365 | Microsoft Dynamics Marketing | Microsoft Social Engagement | Parature | ADX Portals |
|---|---|---|---|---|---|---|---|
| Marketing | Some capability, not updated for many years | Dedicated to Marketing functionality | |||||
| Discussions | Activity feeds introduced in CRM 2011 |
Private social network for companies Integrates with CRM Replaces activity feeds when integrated | Groups provide shared workspace for email, conversations, files, and calendar events | ||||
| Knowledge Base | Articles with simple approval system included from early versions. Revamped with new capabilities in CRM 2016 | Includes knowledgebase but not customizable (?) | |||||
| Portals | None | Self-service portals | Dedicated to Portal functionality |