Here is a list of new features in CRM Dynamics 2011 that I have discovered so far (in no particular order):
- Audit history
- Custom Activities – can create new activity types
- Dashboards based on .NET 4.0 controls
- Workflow now called processes and include dialogs (like scripted converstations)
- Solutions for package customizations – managed solution package that can be installed
- Bulk Delete Wizard (was in CRM 4.0 Online but not On-Premise)
- Field Level Security
- Relationships now called Connections and can be used with all entity types
- Outlook can be configured for multiple CRM organizations
- Column filters available in lists
- Role-based forms
- Records can be owned by users or teams
- Jscript global library (for reuse of jscript across entities and events)
- Data Migration Manager is no longer provided as the Import Wizard functionality is considerably enhanced
- Quick Campaigns – can use e-mail templates, also there is a button for Add Image – but clicking it produces a Not Implemented popup