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Feature Overlap

Confused about what each of the Microsoft Dynamics products can do? Here is a table that might help. Feature Microsoft Dynamics CRM Yammer Office 365 Microsoft Dynamics Marketing Microsoft Social Engagement Parature ADX Portals Marketing Some capability, not updated for many years     Dedicated to Marketing functionality       Discussions Activity feeds introduced […]

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CRM 2015 Update Release Summary

Not all updates for CRM 2015 are available for all components. In particular the Update 1.0 series (which introduced functional changes) is not available for On-Premises server. However, Update 1.x is available for some of the other components. Note that even though the Microsoft KB article references CRM Online in Update 1.0, you can still

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Preview Features

Microsoft has started releasing some features in CRM as preview features. These are features that are not yet supported but have been made available to get feedback. More details at https://www.microsoft.com/en-us/dynamics/crm-customer-center/what-are-preview-features-and-how-do-i-enable-them.aspx

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Flashing cursor in Outlook with CRM Client

I have seen instances of the CRM client in Outlook where the cursor keeps flashing. A search revealed an unexpected fix. Create a file named Microsoft.CRM.Application.Outlook.WebFormsHost.exe.config with no content. Move the file to the C:Program FilesMicrosoft Dynamics CRMClientreswebbin or wherever your CRM client is installed. That’s it. This I found at https://community.dynamics.com/crm/f/117/t/166875

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Support for Windows 10

According to this article https://community.dynamics.com/crm/b/dynamicscrmsupportblog/archive/2015/07/10/dynamics-crm-support-with-windows-10-edge-browser-and-office-2016 CRM versions 2013 and 2015 will be supported when accessed from the Edge browser in Windows 10. Version Update in which support is added for Windows 10 2013 Update Rollup 4 for SP1 2015 Update 0.2 On-line Update 1.1 Therefore, it seems that versions 2013 without SP1 and 2011 and earlier

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Reporting Services – Unable to connect to the remote server

I installed SQL Server 2012 Database services and Reporting Services and selected the option to configure reporting services instead of doing the configuration manually. The installation succedeed but I noticed that Reporting Services had configured binding for port 80 and https on port 443 as well. I didn’t have an SSL certificate so in Reporting

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SQL Timeouts and Warnings

On CRM servers, in the Event Viewer you might see warnings similar to the following logged against the MSCRMPlatform source with Event ID 17972 “Query execution time of 84.5 seconds exceeded the threshold of 10 seconds: Thread: 91; Database: CRM Database; Server: SQL Server; Query: query/stored procedure” The first thing to note is that the

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