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Quick Find Optimizations

Update Rollup 10 for CRM 2011 introduced changes to the way quick find behaves. Quick Find Record limits  A new option in System Settings, Enable Quick Find record limits prevents searches that return 10,000 or more records. Searches that exceed the limit receive a warning instead of the search results. EnableQuickFindOptimization OrgDbOrgSetting The way Quick […]

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Hierarchical Security Modelling

Allows for access based on management chain or a position hierarchy Does not use standard sharing Can be used with all security models – roles, teams, shares Read Access: Manager or Parent positions have acces to records owned by their reports and downwards depending on the hierarchy depth. Write, Update, Append, Append To access is only granted

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Customer Lookup

Records in CRM 2011 that have a Customer lookup, such as Opportunity, have the following relationships. Relationship Type Field Name Account: Opportunity Parental Potential Customer Account: Opportunity Referential Account Contact: Opportunity Parental Potential Customer Contact: Opportunity Referential Contact All field names can be used in views but whether Account (or Contact) is populated depends on

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Disabling CRM Users

Users cannot be deleted from CRM, instead user records are disabled. To remove access to CRM from a user, either disable the user record or remove all security roles from the user. When disabling a user, check the following items for knock-on effects: Saved views, does the user own any views that are shared? An administrator

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Charts and Currency Fields

When creating charts that use currency fields you might wonder, as I did, how aggregration of records on a currency field works when there is a mix of records that use different currencies. Does it use the base currency? My first reaction was that CRM uses the base currency to display the chart and money

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