Outlook Client Compatibility with CRM 2011 and CRM 2013

  2011 Server 2013 Server
RTM to UR11 UR12 or later RTM to UR2 SP1/Spring14
2011 Client
RTM to UR11 Yes Yes No No
UR12 or later Yes* Yes Yes
(but not offline)
(but not offline)
2013 Client
RTM to UR2 No No Yes Yes
(without new features when offline)
SP1/Spring 14 No No Yes Yes

Offline Compatability

Offline functionality is not available in the CRM 2011 client when working with CRM Server 2013 or 2013 SP1/Spring 14.

When the 2013 client is not running SP1 and the 2013 server is running SP1/Spring 14 the client uses a pre-update snapshot of views, forms and navigation for components affected by the new product features when offline.

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