Feature Overlap

Confused about what each of the Microsoft Dynamics products can do? Here is a table...

CRM 2015 Update Release Summary

Not all updates for CRM 2015 are available for all components. In particular the Update...

Preview Features

Microsoft has started releasing some features in CRM as preview features. These are features that...

Can’t import organizations in CRM 2015 with Update 0.1

It seems that there is a bug in CRM 2015 with Update 0.1 that prevents...

Configure Email Router for Exchange Online

URL to use for outgoing profiles with the Email Router https://outlook.office365.com/EWS/Exchange.asmx Background I was setting...

Flashing cursor in Outlook with CRM Client

I have seen instances of the CRM client in Outlook where the cursor keeps flashing...

Support for Windows 10

According to this article https://community.dynamics.com/crm/b/dynamicscrmsupportblog/archive/2015/07/10/dynamics-crm-support-with-windows-10-edge-browser-and-office-2016 CRM versions 2013 and 2015 will be supported when accessed from...

Reporting Services – Unable to connect to the remote server

I installed SQL Server 2012 Database services and Reporting Services and selected the option to...

SQL Timeouts and Warnings

On CRM servers, in the Event Viewer you might see warnings similar to the following...

Forms showing white space only in CRM 2015

In CRM 2015, users might see empty forms (that is no fields, just white space)...

Phone and Tablet Clients

Phone App A phone app was first released CRM in version 2013. It was updated for the...

Revised naming convention for CRM updates

Starting with CRM 2015, Microsoft has changed the naming convention for CRM updates as described...

Notication message

In CRM 2011, the background colour for error messages in the header notification area is...

Microsoft Dynamics Products

Microsoft Dynamics CRM – Online Product Pricing Notes User Subscription License (USL) Minimum purchase of...

Opportunities: Stage, Pipelines and Phases

As Dynamics has evolved, the way to determine the stage of an opportunity has changed...