Deleting teams in Dynamics CRM 4.0
In CRM version 4.0, the web application does not provide an option for deleting teams...
Change name of the root business unit
It is not possible to change the root business name for a CRM organization after...
Deploying Update Rollups to Dynamics CRM for Outlook
Update Rollups for Microsoft Dynamics CRM are released every two months or so. If you...
Internal E-mails to Queues are not delivered
This Microsoft article describes a remedy for when internal e-mails to a queue don’t get...
Importing files to update existing records
When using the import feature (Tools | Import) of the CRM application (as opposed to...
Picklist or lookup
When creating new attributes for an entity the obvious data type is a picklist –...
CRM 4 and Internet Explorer 8 pop-up blocker messages
Updating to IE8 may cause pop-up blocker messages with CRM records even if the pop-up...
Importing Outlook contacts into CRM using Tools | Import
There are a number of issues when importing Outlook Contacts into CRM using the Tools...
Using the CRM E-mail Router with Exchange 2010
The Microsoft articles below describe how to configure the E-mail Router for use with Exchange...
Phone number used for phone call activities
When a Phone Call activity is created in the context of a record the following...
Exporting more than 10,000 records to Excel from CRM
The Export to Excel feature does not export more than 10,000 rows. To change this...
Changes to the Outlook CRM Client in Update Rollup 7
Update Rollup 7 for the CRM 4.0 Outlook Client introduces a number of important changes...
Workflow – Activity Count
When designing workflows, it is possible to test the number of activities (open and closed) against...
Deleted Active Directory account and CRM user record
If a CRM user’s Active Directory account is deleted then the user will not be...
Affiliated Views
When viewing a list of records e..g opportunities, within a form there is a view...